HUIZHOU HICOOL CLIMATE EQUIPMENT CO., LTD attaches great importance to the raw materials of idec-water source heat pump. Apart from choosing low-cost materials, we take the properties of material into consideration. All the raw materials sourced by our professionals are of the strongest properties. They are sampled and examined to ensure they comply with our high standards.. We receive important feedback on how our existing customers' experience HICOOL brand by conducting customer surveys through regular evaluation. The survey aims to give us information on how customers value the performance of our brand. The survey is distributed biannually, and the result is compared with earlier results to identify positive or negative trends of the brand.. To ensure that we meet the production goals of customers, our highly skilled service-oriented professionals will be available to help learn the details of products provided at HICOOL air conditioning system. In addition to that, our dedicated service team will be sent for on-site technical support..